A fix has been implemented and we are now monitoring the results. All failed meetings are being reprocessed.
Posted Sep 12, 2025 - 19:21 EDT
Identified
We were alerted to an increased number of calls returning errors which are extending processing times. We have identified this issue as a problem with one of our sub-processors Recall.ai and are actively engaged with them to resolve it.
For any urgent matters, please don't hesitate reaching out to support@quil.ai